April 2017 - Present
Practice Manager at KāMIN HEALTH
Successfully spearheaded initiatives that generated a 400% growth in patient acquisition through strategic marketing. Implemented operational changes that elevated our social media average rating from 3.5 to 4.7, achieving a 95% client retention rate. Forged strong collaborations with local healthcare providers, community leaders, and educational institutions to enhance community health engagement and expand the patient base.
October 2016 - Present
Community Liaison
Acted as the primary point of contact between the healthcare facility and the Crown Heights community, enhancing public relations and fostering a positive community image. Coordinated health fairs and educational workshops, significantly improving health awareness and accessibility in the community.
May 2014 - Present
Public Relations / Social Media Marketing Adviser
Provided expert consultancy services to small businesses in healthcare, focusing on crafting and implementing robust social media and public relations strategies that enhanced brand visibility, patient engagement, and community trust.
November 2013 - May 2016
Marketing Director at MDCapsule
Led the marketing team in promoting the HIPAA-compliant communication platform, significantly increasing brand awareness within the medical community. Engaged directly with healthcare professionals to facilitate the platform's adoption, resulting in enhanced doctor-patient communication and streamlined healthcare delivery.